- Introduction
Lumon Cleaning (“Lumon Cleaning,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://lumoncleaning.com or interact with our services. - Information We Collect
We may collect the following information from users who interact with our Website or request services:
Name
Email address
Phone number
Service address or property information related to requested cleaning services
IP address and browser data
Form submissions and communication history
This information may be collected when you contact us, submit a form on our Website, request a quote, or communicate with our team.
- How We Use Your Information
We use collected information for the following purposes:
Providing and managing exterior cleaning services
Responding to inquiries and service requests
Scheduling appointments or service visits
Communicating updates regarding inquiries, appointments, or services
Sending service-related SMS messages to users who have explicitly opted in
Improving our Website and service experience
Complying with legal obligations
- SMS Opt-In & Mobile Communication Policy
Users may opt in to receive SMS communications from Lumon Cleaning by submitting a website form or service inquiry form and providing explicit consent through an unchecked consent checkbox.
SMS messages may include:
Appointment confirmations and reminders
Service scheduling updates
Responses to customer inquiries
Service notifications related to requested work
Message frequency may vary depending on customer interaction with Lumon Cleaning.
Users may opt out of SMS communications at any time by replying STOP to any message received. Users may reply HELP for assistance.
Message and data rates may apply depending on the user’s mobile carrier and service plan.
Lumon Cleaning does not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties for marketing or promotional purposes. This information is only shared with messaging service providers and carriers as necessary to deliver SMS services.
- Information Sharing
We do not sell, rent, or trade personal information. We may share information only with:
Service providers assisting with business operations such as scheduling, communication tools, or website functionality
Messaging platforms or mobile carriers required to deliver SMS communications
Legal authorities if required by law or to comply with legal obligations
- Cookies & Tracking Technologies
Our Website may use cookies and similar technologies to improve user experience, analyze Website performance, and support site functionality.
Users may disable cookies through their browser settings; however, some Website features may not function properly if cookies are disabled.
- Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.
While we work to protect your information, no online transmission or storage system can be guaranteed to be completely secure.
- User Rights
Users may request access to, correction of, or deletion of their personal data by contacting us at: office@lumoncleaning.com
We will respond to requests in accordance with applicable privacy laws.
- Third-Party Links
Our Website may contain links to third-party websites or services. Lumon Cleaning is not responsible for the privacy practices or content of external websites.
Users are encouraged to review the privacy policies of third-party sites they visit.
- Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated revision date.
Continued use of our Website or services after changes are posted indicates acceptance of the updated policy.
- Contact Information
Lumon Cleaning
Website:https://lumoncleaning.com
Email: office@lumoncleaning.com
Phone: +1 (559) 492-8130
Business Address:
5090 E Teague Ave
Clovis, CA 93619
If you have questions about this Privacy Policy or how your information is handled, please contact us using the information above.