1. Additional Costs:
1.1 Any additional costs incurred during the cleaning process due to unforeseen circumstances or at the Client’s request shall be mutually agreed upon by both parties in writing before proceeding with the additional services.
2. Non-Disclosure:
2.1 Both parties agree to keep all information and details related to this Contract and the services provided confidential and shall not disclose such information to any third parties without prior written consent.
3. Client’s Obligations:
3.1 The Client shall ensure that the solar panels are accessible to the Service Provider on the scheduled cleaning dates.
3.2 The Client shall provide all necessary information and access to the premises required for the Service Provider to perform the cleaning services effectively and safely.
4. Limitation of Liability:
4.1 The Service Provider shall not be held liable for any damage to the solar panels or any other property of the Client arising from factors beyond their control.
4.2 The Service Provider shall not be responsible for any decrease in the performance of the solar panels due to factors unrelated to the cleaning services provided.
4.3 The Service Provider shall not be held responsible for any pre-existing damage or defects in the solar panels.
4.4 The Service Provider shall carry liability insurance to cover any damage caused to the solar panels or the Client’s property during the cleaning process.
5. Estimated Savings
5.1 All savings mentioned are estimations and can vary based on location, panel type, angle of roof, weather, shade.
6. Termination:
6.1 Either Party may terminate this Contract by providing a written notice to the other Party at least 30 days in advance.
6.2 Termination of the Contract shall not relieve the Client from their obligation to pay for the services rendered prior to the termination date.
6.3 Customer is responsible to pay the cancel fee from above, or discount received on the initial service, if customer terminates the contract before all services agreed upon are rendered.
7. Governing Law and Jurisdiction:
7.1 This Contract shall be governed by and construed in accordance with the laws of California/USA.
7.2 Any disputes arising out of or in connection with this Contract shall be subject to the exclusive jurisdiction of the courts of California/USA.
8. Entire Agreement:
8.1 This Contract constitutes the entire agreement between the Parties and supersedes all prior agreements, understandings, and communications, whether written or oral, relating to the subject matter herein.
9. Warrantee
9.1 All bird proofing jobs will have a 3 year warrantee on hooks and mesh.
9.2 If damage outside of natural causes (such as rodents/weather) warrantee will be voided.
9.3 If by chance it rains within 3 days after a cleaning service was rendered, Customer will be able to contact office to schedule a free re-service.
10. Consent to Capture Media
10.1 By availing of our technician services, you grant permission for our technicians to capture photographs and videos of the work carried out and products installed on your premises, including your house and property.
10.2 Intended Use of Media: The media captured by our technicians may be used for documentation, quality assurance, training purposes, or promotional materials related to our services. We commit to using these materials responsibly and in compliance with applicable laws and regulations.
10.3 **Privacy and Confidentiality**: We prioritize your privacy and ensure that any media captured will not disclose sensitive information or compromise your confidentiality. Our technicians are trained to respect boundaries and focus solely on the task at hand.
10.4 **Customer Rights**: You reserve the right to request that certain areas or aspects of the work not be photographed or recorded. Please communicate any concerns or preferences regarding media capture to our technicians beforehand.
10.5 **Ownership and Usage Rights**: While you consent to the capture of media, you retain ownership rights to your property and any identifiable aspects within the media. We acquire usage rights solely for the purposes outlined in this agreement.
10.6 **Opt-Out Option**: If you prefer not to have any media captured during the service visit, please inform our technicians, and we will comply with your request accordingly.
10.7 **Discretion and Professionalism**: Our technicians are trained to exercise discretion and professionalism when capturing media on your premises. They will strive to minimize disruption and ensure a positive experience throughout the service visit.
10.8 **Liability**: We shall not be liable for any damages, losses, or claims arising from the capture or use of media, except in cases of willful misconduct or gross negligence on our part.
11. Services
11.1 Solar panel cleaning includes the cleaning of the tops of the panels with purified water and brush.
11.2 Window cleaning includes the cleaning of the frames, sills, and glass of the window. Also includes cleaning of the screens unless they were previously damaged.
11.3 Gutter cleaning includes the scooping of the gutters around the whole home and a flush with water to make sure the downspouts work correctly. If they do not drain we will use a snake to attempt to clear debris. If issue is under ground it is not included in service.
11.4 Bird proofing includes the cleaning of under the panels to clear debris as much as possible without having to remove panels and void warranty. It also includes a mesh installation around the panels to keep small to medium size rodents from entering under the panels.
12.0 Privacy Policy**
**Effective Date:** June 18, 2024
12.1 Introduction**
Lumon Cleaning (“we,” “our,” or “us”) is committed to protecting the privacy of our customers (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our window and solar cleaning services.
12.2 Information We Collect**
We may collect and store the following types of personal information:
– **Names:** First and last names.
– **Addresses:** Billing and service addresses.
– **Contact Information:** Phone numbers and email addresses.
– **Payment Information:** Credit or debit card details.
12.3 How We Use Your Information**
We use the personal information we collect for the following purposes:
– To provide and maintain our cleaning services.
– To process your payments and manage your billing.
– To communicate with you regarding appointments, services, and customer support.
– To improve our services and customer experience.
12.4 Information Sharing and Disclosure**
Lumon Cleaning values your privacy and does not sell any personal information to third-party companies. We may share your information in the following circumstances:
– **Service Providers:** We may share your information with third-party service providers who perform services on our behalf, such as payment processing and appointment scheduling. These providers are contractually obligated to keep your information confidential and secure.
– **Legal Requirements:** We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government agencies).
– **Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring company.
12.5 Data Security**
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no security measures are perfect or impenetrable, and we cannot guarantee absolute security.
12.6 Data Retention**
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
12.7. Your Rights**
Depending on your jurisdiction, you may have the following rights regarding your personal information:
– The right to access the personal information we hold about you.
– The right to request the correction of inaccurate or incomplete information.
– The right to request the deletion of your personal information.
– The right to object to or restrict the processing of your personal information.
– The right to withdraw consent, where applicable.
To exercise these rights, please contact us using the information provided below.
12.8. Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
12.9. Contact Us**
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Lumon Cleaning
Email: office@lummoncleaning.com
Phone: (559) 492-8130
Address: PO Box 1701 Clovis, CA 93613
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.
**Last Updated:** June 18, 2024
**Lumon Cleaning does not sell any personal information to third-party companies.**
ALL OF THIS IS TRUE UNLESS AGREED UPON BY BOTH PARTIES TO CHANGE OR ALTER SERVICE METHOD
By signing above, the Parties acknowledge and agree to the terms and conditions set forth in this Solar Panel Cleaning Contract.
